What If Technology Did the Admin Work for You?

Think about what a tool is supposed to do. A hammer doesn’t just tell you a nail needs driving - it lets you drive it. But the software used to run properties and facilities rarely works that way. It generates reports, sends notifications, and reminds you of how much you have left to do today, while your workload just keeps growing.

Property and facility managers were promised something better. For 25 years, every new tech solution claimed it would finally take over the daily grind. But the result was always the same: you ended up with software that just watches you work, instead of working for you.

We think it’s time to change that.

In fact, we think it’s time to kill the administrative burden of property and facility management.

Why the admin work doesn't stop

When you're stretched thin, you don't have time to decipher another complex dashboard. After 25 years in your shoes, we know how frustrating it is when software creates more work than it eliminates. That’s why we built our platform to give you answers, not homework.

Look at one usual maintenance request:

1. A requester reports a problem. The description isn't clear.
2. You call the requester for more information.
3. You find a service provider and call them.
4. The service provider arrives. They don't have the correct parts.
5. The service provider comes back for a second visit.
6. You approve the quote.
7. You compare the invoice with the job.
8. The service provider asks you about the payment.

Each step seems small, but together they can consume your entire day. Old software just puts those same steps on a screen instead of eliminating them, leaving a person to do all the actual work.

Why many managers don't trust AI

There's a valid fear that AI will just create a longer list of things to review. And it's true: an "automated" system that just generates more tasks is manual labor by another name.

Sentinel breaks this cycle by doing the heavy lifting for you, setting up the context so you can focus on making decisions.

What Sentinel does

Sentinel is a voice and video AI designed specifically for property and facility operations.

The moment a problem is reported, Sentinel steps in to:

• Ask the right questions to diagnose the issue accurately.
• Launch a video feed so the requester can show exactly what's broken.
• Troubleshoot small problems directly to prevent unnecessary vendor call-outs.
• Route complex repairs to the right service provider with full context.
• Flag true emergencies and initiate immediate responses at any hour.
• Track every single detail from the first call to the final invoice.

Instead of just logging a ticket when someone reports a problem, Sentinel actually works the problem. It asks the right follow-up questions, uses video to see exactly what’s happening, and even walks the requester through safe, simple fixes to avoid a service call. If a vendor is needed, Sentinel sends the job to an approved provider with all the necessary data. It catches late-night emergencies instantly, triggers the correct response, and logs a flawless audit trail from the first report to the final payment.

We’re live in the real world.

In a real-world warehouse deployment, an employee performs a routine fire extinguisher inspection guided by Sentinel on live video.

When Sentinel prompts the user to focus the camera on the tag, the system instantly detects that it is unsigned and undated. Sentinel then evaluates the pressure gauge, visually confirming the needle is in the green zone, before automatically logging the extinguisher's precise location and model number.

Without a single phone call or manual work order, the system captures and processes the data seamlessly; and this is just one of hundreds of automated video workflows Sentinel handles daily.

You stay in control

Sentinel is designed to eliminate administrative overhead, not human oversight. The system automatically advances routine tasks under $500 to accelerate workflows, while intelligently routing higher-value jobs to property managers or owners for final approval. With complete transparency at every step, you keep control of critical decisions while Sentinel automates execution.

The admin work stops here.

Over the past 25 years, proptech innovation has largely focused on visibility. The industry built increasingly complex software to generate metrics and tell property managers exactly what needed their attention. And despite all that data, the underlying administrative workload remained untouched.

Software identified the work, but humans still had to do it.

Instead of generating more data about your operations, Sentinel actively executes them. By leveraging automated, intelligent workflows, we transition your tech stack from a passive tracking tool into an active execution engine. We handle the low-value triage, routine work orders, and compliance tracking, freeing your team to focus on the human side of the business: managing relationships, not just tickets.