The Full Repair Process on Easy

One repair. Nine jobs. None of them yours.

This is everything Sentinel does on a single repair, end to end. The green is Sentinel working while nobody watches.

Man using Sentinel
BEFORE DISPATCH
01/09
Voice AI

Every call answered

An inbound and outbound contact center for any department. It takes the request, asks the right questions and makes the follow-up calls nobody has time for.

01/09
Video AI

It sees the problem

A live video assessment diagnoses the fault in real time. Dispatch goes out educated: right parts, right tools, no wasted trips sourcing either. And 1 in 10 requests get resolved with no visit at all.

01/09
Pre-Dispatch QC

Should this job even go out?

Sentinel checks the lease to see who should pay. If it's the landlord's responsibility, it flags it and routes it. A duplication scan confirms the work wasn't already ordered.

The Service
01/09
Service Dispatch

The right local pro, fully briefed

Network or your preferred provider, scheduled and coordinated. A direct channel connects provider and requester, with a call proxy when needed. Geofencing confirms on-site check-in. Photos and video before and after. NTE and estimate approvals built in.

01/09
Satisfaction QC

Done means done

Sentinel confirms the work landed the way it should. If something is off, it tracks the dispute and sees it through to resolution.

The Money
01/09
Invoice Fraud Detection

Every invoice takes a reasonableness test

Cost is checked against what the job should cost. Outliers get caught before they get paid.

01/09
Provider Compliance

Paperwork, handled

Tax ID, insurance and terms of service collected up front, with proactive follow-up before insurance coverage expires.

01/09
Invoice Generation

The invoice writes itself

Sentinel generates and delivers the provider's invoice straight from the job record. Less paperwork for them, cleaner books for you.

01/09
Payment Processing

Paid and closed

Payment processed, job closed. Providers get paid fast, which is why the best local pros take Sentinel work first.

Why local providers

No middleman markup.

A $200 repair shouldn't cost $600 by the time three middlemen touch it. Sentinel dispatches the local professional directly. They do the work, and they get paid in 48 hours. You pay for the repair, not the chain.We handle the setup and ongoing optimization, along with the direct integration into your CRM and appointment management technology.

So your AI voice agents always continue to perform as your business grows.

THE AGGREGATOR WAY
You
+ Markup
National account
+ Markup
Regional sub
+ Markup
The local pro

$600 for a $200 sink repair.

the sentinel way
You
The local pro

$200. Done right. Paid in 48 hours.

Imagine what you'd do with the time back

Bring us a real request. We'll run it through Sentinel on the call: the voice agent, the video assessment, the close.