The Whole Process, Made Easy

Preferred providers get called first, then the wider network. Either way it is an assigned job and not a lead, and it arrives by email, text and phone.

The provider watches the video the requester recorded, reads what has already been tried, and can call the requester or the property manager direct. They know the job before they commit to it.

Scan the property code, or open the provider link that holds all their Sentinel work in one place. Geolocation confirms they are actually on site. The request opens with the video, the overview and the manager's number already on it.

Property maps showing where the breaker panel and the plant sit. Access rules, front desk sign-in and site safety procedures, set by the property and by the company above it. Everything a provider would otherwise have to phone someone to ask.

Inside the not-to-exceed, they get on with it. Outside it, they submit an estimate change on the spot, with photos and the cost to complete. The manager's number is on screen, so approval can land before they leave and save a second trip.

Network or your preferred provider, scheduled and coordinated. A direct channel connects provider and requester, with a call proxy when needed. Geofencing confirms on-site check-in. Photos and video before and after. NTE and estimate approvals built in.

Tax ID, insurance and terms of service are collected up front, not chased at invoice time. Sentinel follows up before insurance runs out, so cover does not lapse quietly between jobs.

Enter final charges, add the after photos and a short summary of the work. That record becomes the invoice, so no paperwork is waiting for them at home.

The manager reviews the finished work within twenty-four hours, against the photos and notes the provider left. If anything is queried, the evidence is already on the job.